One Call

Join Our Team and Make a Difference! 

Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

Salary Range:

This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

What We Provide in Return for Your Commitment to Our Mission 
We offer a vast array of benefits to help support the whole you, including:

• Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
• Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off. 
• Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
• Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.

JOB SUMMARY:

The Marketing Manager, DME, is responsible for developing and executing strategies that position our products and services effectively in the market, driving adoption and fueling revenue growth. This role ensures alignment across go-to-market initiatives, customer insights and competitive intelligence. The manager will own core messaging, analyze market trends, customer insights and competitive landscapes to shape strategy and drive revenue growth and will serve as a key member of the growth marketing team, supporting sales and revenue goals.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

Go-to-Market & Pricing Strategy

• Lead product marketing launches, positioning and pricing strategies.
• Partner with product and commercial teams to build go-to-market plans that maximize adoption and growth.

KPIs for Market Success

• Track and analyze key performance indicators tied to market adoption, revenue growth and product differentiation.
• Provide reporting and insights that inform ongoing optimization.

Customer Insights

• Build customer personas and segmentation models to deepen understanding of target audiences.
• Collect and analyze customer feedback to inform product positioning and roadmap priorities.

Competitive Landscape Analysis

• Conduct market and competitor research including win/loss sentiment analysis in partnership with sales.
• Translate insights into actionable recommendations for positioning and sales enablement.

Sales Enablement & Competitive Tools

• Develop and maintain competitive battlecards and playbooks to support sales teams.
• Create sales enablement materials in collaboration with growth marketing to ensure consistent messaging.

Industry & Market Analysis

• Monitor industry trends, buyer behavior and market opportunities across service lines.
• Deliver insights that shape marketing and product strategies.

Core Value Messaging

• Craft messaging frameworks, value propositions and differentiators that resonate with customers and prospects.
• Ensure messaging consistency across marketing campaigns, sales materials and client communications.

Market-Facing Education

• Conduct external trainings, workshops, and presentations in collaboration with sales and growth marketing.
• Position the company as a thought leader through education-driven engagement.

Market Insights & Product Innovation

• Provide insights that influence product innovation and long-term roadmap development.
• Collaborate with the technology team to align education and messaging with future offerings.

Successful Product Launches

• Drive execution of product launches and awareness campaigns.
• Partner cross-functionally to ensure alignment across strategy, messaging and execution.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree in Marketing, Business, Communications or related fields.
• 7+ years of experience in product marketing, go-to-market strategy or related field, preference for workers comp or product/service line specific background
• Strong analytical skills with ability to translate data into actionable insights.
• Excellent verbal and written communication skills including experience crafting messaging and delivering presentations.
• Experience in creating sales enablement tools and collaborating cross-functionally.
• Knowledge of competitive research, customer insights and market analysis.
• Ability to manage multiple projects in a fast-paced environment.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:

• Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
• Ability to work both independently and in a team environment.
• Strategic thinking and market awareness.
• Strong collaboration and interpersonal skills.
• Results-driven with focus on adoption, growth and differentiation.
• Ability to simplify complex concepts into clear customer-facing messaging.
• Proactive, resourceful and adaptable.
• Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT:

• This position will be performed in the colleague’s home with work related travel required.
• Work-from-home requirements include the colleague’s ability to set up computer equipment within their home office.
• This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
• The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet.
• The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that require speed or productivity.
• The colleague must be able to manage competing deadlines and prioritize appropriately.

Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.