One Call

Join Our Team and Make a Difference! 

Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

Salary Range:

This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

What We Provide in Return for Your Commitment to Our Mission 
We offer a vast array of benefits to help support the whole you, including:

• Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
• Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off. 
• Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
• Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.

JOB SUMMARY:

The VP Data is a critical senior leadership role responsible for defining, building, and governing One Call’s enterprise data foundation in alignment with the company’s digital platform vision. This leader will oversee data architecture, data engineering, data governance, master data management, and enterprise analytics — ensuring that One Call’s extensive data assets are high-quality, real-time, trusted, and fully capable of supporting our AI strategy and the company’s operational transformation.

This role serves as the primary steward of One Call’s data ecosystem, enabling the organization to harness its data for workflow automation, operational excellence, customer experience improvement, customer analytics and future AI-driven capabilities. The VP Data will partner closely with Engineering, Product, Operations, Clinical, Network, Finance, Commercial and Executive Leadership to ensure data is treated as a strategic enterprise asset and embedded into the company’s day-to-day and long-term decision making.

The position requires a highly strategic, technically strong leader with deep experience in enterprise data management, capable of building modern data systems and fostering a culture of data literacy, transparency, and continuous improvement.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

Strategic Leadership:

• Define and execute the enterprise data strategy in alignment with corporate objectives and One Call’s AI strategy.
• Establish a modern, cloud-native enterprise data architecture that scales and integrates with the care coordination platform.
• Develop and communicate the long‑term data roadmap, prioritizing investments that enhance data accessibility, quality, and governance.
• Serve as a strategic advisor to executive leadership, ensuring data capabilities advance business goals

Data Architecture & Platform Development

• Architect core data platforms including our data lake, streaming pipelines, ingestion frameworks, semantic layers, and metadata systems.
• Design and maintain a unified enterprise data model enabling analytics, automation, and AI readiness.
• Ensure delivery of highly available pipelines and data services powering business applications and workflows

Data Governance. Quality & Master Data Management

• Lead governance programs ensuring data accuracy, consistency, and compliance.
• Establish stewardship roles ensuring accountability for data quality.
• Implement strong privacy, security, and access controls

Analytics & Insight Enablement

• Develop scalable analytics foundations and self‑service tools.
• Ensure analytics maturity supports predictive and automated decisioning.
• Define KPIs, reporting standards, and dashboards.

Cross- Functional Collaboration

• Partner across Engineering, Product, Operations, Network, and Commercial teams to align data solutions with business needs.
• Collaborate with Product Management to embed data and analytics into digital platform experiences.
• Ensure alignment of data investments with enterprise priorities.
• Support customer‑facing and operational teams with accurate, timely data.

Leadership & Organizational Development

• Build and scale a high‑performing data organization.
• Implement best practices for data operations, agile delivery, and monitoring.
• Foster a strong culture of data literacy and responsible usage.
• Manage vendors and evaluate emerging technologies.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, Data Science, or related field; advanced degree preferred.
• 10+ years of progressive experience in enterprise data management and leadership roles.
• Experience building and governing cloud-based data platforms.
• Strong knowledge of healthcare or service-oriented operational businesses preferred

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:

• Ability to design and deliver large-scale data strategies.
• Expertise in cloud platforms, modern data architectures, and engineering patterns.
• Strong background in governance, Master Data Management (MDM), metadata, lineage, and data quality
• Excellent leadership, communication, and stakeholder management capabilities.
• Strong analytical and strategic thinking skills.
• Ability to work in fast-paced environments with competing priorities.
• Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
• Ability to work both independently and in a team environment.
• Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT:

• This position will be performed in the colleague’s home. Work-from-home requirements include the colleague’s ability to set up computer equipment within their home office. Occasional in-person team meetings may be required depending on the position.
• This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
• The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet.
• The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
• The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.

Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.