One Call

Join Our Team and Make a Difference! 

Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're part of our care coordination team or playing a supporting role, the work our colleagues do every day helps us collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values: Think Big, Go Fast, Deliver Awe and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life. 

Salary Range:

This compensation range takes into consideration a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  

What We Provide in Return for Your Commitment to our Mission
We offer a vast array of benefits to help support the whole you including:  

• Remote Work: We are a remote-first company and almost all positions receive the flexibility of working from home.
• Generous Time Off: In addition to 8 company holidays and 2 floating holidays every year, all colleagues receive a minimum of 18 days of paid time off.
• Comprehensive Benefits Package: Including medical, dental, vision and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
• Supportive Services: Just like our colleagues get people the care they need when they need it, we want to do the same for our colleagues in their time of need. From a Colleague Assistance Program that offers free counseling and financial services to our One Call Foundation, a non-profit arm of our company which provides colleagues financial assistance during times of unexpected hardships.

JOB SUMMARY: 

The DevOps Engineer will be responsible for automating and improving our build and deploy processes monitoring and operations public and private cloud infrastructure troubleshooting and resolution across development test and production environments. 

GENERAL DUTIES & RESPONSIBILITIES:  

• Serves as a liaison between application development teams and operational infrastructure teams integrating the full software deployment lifecycle.  

• Reviews application requirements and anticipates system needs in order to ensure availability and scalability of systems.  

• Troubleshoots code and assists with the resolution of coding issues.  

• Coordinates release of new or revised software or systems and monitors performance.  

• Using APM and other tools you will monitor production systems; remediating production issues and implementing performance/cost improvements. 

• Identify capacity and performance issues to ensure we meet our SLAs. 

• Ensure pre-production environments are built and managed. 

• Drive DevOps automation and containerization strategies that align with DevOps principles and standards. 

• DevOps engineer will plan design test and deliver applications and infrastructure using Continuous Integration/Continuous Delivery (CI/CD) model. 

• Hands on automation skills designing and building pipelines automation containers and Infrastructure as Code of enterprise applications. 

• Hands on experience with implementing standards and best practices for the CI/CD framework. 

• Extensive experience with Azure DevOps (ADO) and scripting/automation development (PowerShell Python YAML) 

• Experience with Docker Kubernetes PowerShell scripting GIT Linux Shell Azure Resource Management (ARM) templates. 

• Perform analysis of DevOps practices identify gaps and impediments for continuous integration and delivery. 

• Engage with information Security and augment the CI/CD framework with DevSecOps and standardized security tools and controls. 

• Enforce quality controls and gates to the build test and deploy process while establishing Definition of Ready and Definition of Done to ensure quality of delivery. 

• Prior hands-on experience with Microsoft Azure or similar Cloud native offerings; Experience with Azure DevOps Tools for plan build test release and monitor. 

• Collaborate on and provide input into the CICD roadmap identify gaps and dependencies. 

• Perform DevOps health assessment on existing pipelines identify gaps and recommendation. 

• Documentation of services and processes. 

• Familiarity with standard IT security practices such as identity and access management data protection encryption certificate and key management. 

• Demonstrate a sense of urgency accountability and holding your partners to the same standard 

• Performs other related duties as assigned. 

EDUCATIONAL AND EXPERIENCE REQUIREMENTS: 

• Bachelor’s degree in technical discipline or related field or the equivalent combination of education training or work experience. 

GENERAL KNOWLEDGE SKILLS & ABILITIES: 

• MUST have MS Azure and Scripting experience 

• Experience with software development and supporting developers 

• Experience with one or more development languages such as Java Python Go JavaScript C++ or similar 

• Experience with “on-premises to cloud” migrations or IT transformations 

• Ability to communicate ideas both verbally and in written form in a clear concise and professional manner 

• Knowledge of basic IT technologies (i.e. operating systems network devices software development and architecture) 

• Debugging skills 

• Problem-solving skills 

• Detail oriented 

• Requires knowledge of basic office tools 

• Ability to understand and apply technical concepts 

• Team skills including the ability to establish and maintain effective working relationships 

• Flexibility versatility dependability 

PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: 

• For roles located in office or home settings this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit use hands and fingers speak and hear. 

• For roles located in the field this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving) sit use hands and fingers speak and hear. 

• The employee is occasionally required to stand walk and lift objects (up to 10lbs weight; up to 4 ft. height). 

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